Nova could not log into the uhal website... did not know the lockbox combo.... could not rent me the truck i reserved...... this was after the u-haul from Builders supply down the street... lost my reservation and did not have anything to rent me ... he sent me to Nova which was horrible..... only 2.5 hours later ... your customer service had me rent the truck Nova had through the self service app.... which took me almost 30 minutes to do...... This experience was the worst i had eveer had..... not to mention the movers were waiting at my house for the 2 hours for me to come with the truck.... not cheap.... you need to credit my bill!!!!!!!!
lawrence h
Nova Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fillmore, CA 93015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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