I had to be sent to the Flint location after the Birch Run location straight DENIED taking my truck back. The owner in Birch Run is a straight moron and has no clue how to treat customers. He also lets his employees treat customers like trash. When called out on their nasty piss poor attitudes, I was told to leave and take my truck with me. SMH Really, its Uhauls truck but hey why not. That location has TONS of negative comments and complaints about owner and employees. BEWARE!!Lisa S.
Moving Truck Rental in Flint, MI at U-Haul Moving & Storage at Miller Rd
U-Haul Truck Share 24/7© Location
Flint, MI 48507
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One-Way and In-Town Local Rentals in Flint, MI 48507
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Staff friendly and professional, offered options and clearly explained details of rental. Great start to a long day of moving. Thank you!!Charles M.
The reason that I rated fairly low is because I arrived about a half hour after my reservation time and still had to wait a half hour for my rental. That's really on the previous customer not the U-Haul facility.William P.
Reservations for 17 trucks made 6 months in advance for a large festival (fifth year in a row) were not honored. Rented small trucks, we were told 24 hours out I was getting 26 footers, which would not fit in most of our locations. I asked why the reservation said the were several small trucks still in the reservation I was told "You didn't have ANY trucks this morning." Reworked the entire plan to accommodate larger trucks, picked up the trucks the next day and there were 8 smaller trucks. This caused a bigger problem because we had staged our supplies anticipating all 26 foot trucks. After five years of renting 15 or more trucks, as others throughout the year, it was unbelievable to be told that because we wanted to store supplies (for one of the largest road races in the Midwest) they could not let us have the trucks we ordered "to just sit around with water in them". Flint, Michigan is experiencing a water crisis that is known worldwide, it's unfortunate U-Haul was unwilling to accommodate our attempt to provide exceptional customer service to our runners.ANNETTE O.
Not much. Staff is friendly and efficient. Thank you.Jerry L.
Van did the job. Inside dirty had to cover floor so boxes would not pick up anything. Also kept chiming that it needed a oil change.Michaelrudolph M.
Bad customer service. Had to talk to a â€œAllisonâ€ who was rude greeting and talk to and was rude when asked to explain the rental process. She was there when I returned the keys and the vehicle and she was just very short in her conversation.Lavanya C.
My experience was great. The young man that helped me was very polite and patient. I would recommend Uhaul. I called the day I wanted the rental and I was able to get a truck. Great service !!!!!Linda W.
We experienced a flat tire ... great roadside assistance at no fee to us. Fantastic!Janet A.
CJ was awesome!Julie D.
I was told I had to go to Dort Hwy and pay, Dort Hwy said I did nor because I have a card on file and I could use the card on file.Ayanamarie F.
Excellent experience at both locations. Went very smooth on both ends.Chrissy B.
Thanks again I use uhaul all the time for helping my frrinds moveMatthewbruce C.
U could put weed n the car. Rolled.. Lighters to.Patrickgeorge C.
I would probably never reccomend anyone use this u-haul unless your desperate. Poor customer service. I would hope Barb at that location doesn't treat every customer as if they were a burden. Worst u-haul rental I have ever done.Stanley W.
Excellent people to deal with!! They were extremely helpful with all my questions and pick up and drop off was a breeze! Thank you!Mary R.
great job keep up the good work !Heathrobert D.
The guy who helped us check out was amazing. He was friendly, and made us laugh a lot!! We had an amazing experience at this location. This was the easiest I've time I've ever experienced at Uhaul. Thank you for making our move easier!Jacqueline H.
They were very helpful, this was for a move across state, initially was going to bring it back to the starting location, they found d a dropoff site 20 miles from where we were going to drop it off for less money. I would definitely although I hope I never move again, use again.Peggysue A.
Think of anything at this timeJimmy M.
Service was amazing! Definitely coming back every timeLeah B.
long wait eventhough we reserved online and also when my husband went to hook up the trailer, the one he was supposed to get was not there so the paperwork had to be corrected with a different trailerThomas D.
Check in was way too slow. Took over half an hour and I was only the third person in line. Need a second check in clerk. And there was only one person to find and attach trailers. Need more staff!Edward W.
Excellent staff - each and every one! Terrific management!Margaret P.
Great service!!! Really appreciate this U Haul team and location.William C.