You can start by keeping the orders the same I booked weeks in advance to have my pick up locations changed over four times the day before my move. Then when I receive the truck, it was packed with snow. They gave me a broom to sweep the back of the truck by myself and to take this truck out of the Snow Hill. They then made me go to two different locations to get the other piece of equipment, which was improperly connected and damaged. My vehicle left me stranded when I called and had to come up with money to repair my vehicle. Very bad experience.
James B
Pioneer Rentals Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Florham Park, NJ 07932
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Excellent customer service. I called ahead and unit was waiting for me. This is my Local Uhaul but I have also rented Escavator’s and backhoes from them for years. Great people to do business with. Thanks again for a great experience.
KNUT HMy experience was awful. My pick up time was 12pm in the pinebrook office. I got there and no one was present I talked to U-Haul and they could only get me something in Paterson so I waited two hours for the pinebrook people to show up. When they arrived they the truck was snowed in and it wasn’t hooked up to the car towing trailer and it was also snowed in and covered in snow. They guy tried to give me the keys and have me figure it out on my own and I was so infuriated that he would try and do this to me. U-Haul then had me go to two separate locations. One in Chatham to get the truck which was snowed in and the roof was covered in snow and ice which I had to shovel off the roof so that the ice wouldn’t hit my car I was towing and break my windshield and then I had to quickly get to Florham park which closed at 3 pm to get the trailer to tow my car then I had to uber back to Chatham to get my car and drive it to florham park to load it on the trailer. The florham park place was excellent. The rest of the places were awful and my experience was awful getting this UHaul which delayed everything I had carefully planned out which included help with packing the truck.
Scott LGreat customer service, very helpfull.
ALLAN IPrompt service and easy drop off.
Barry C