I have used U-Haul before and it was a good experience. This time was awful. My truck was not at the location I rented it from. It was several blocks away parked in the back of a shopping center all by itself and I was not told where it would be. It was seven in the morning. And it was scary to me being by myself, I did not feel safe at all. The business I was to get the key from was closed when I got there and when I returned even though the sign said they would be open. It took about 15 minutes to get the combination lock opened. Also I ordered a furniture mover and it was not in the truck so I had to go buy one! TERRIBLE EXPERIENCE…WILL NOT BE USING U-HAUL AGAIN!
Pam M
Qwik Pack & Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Walton Beach, FL 32548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Make customers aware that the vehicle is not located at the store. Instead it is located behind the strip mall. This was a bit confusing. There was only one piece of uhaul equipment at this location.
Shirley SHard to find. Used a drop box for the key, so didn't interact with employees.
Michael SExcellent truck with so much space to load and unload my belongings in one trip.
Moises GThe owner was great! He went above and beyond to make sure the truck worked. I will not get a UHaul from any other local place.
Tamara M