They didn’t even want to help me lift the trailer up and off my truck I had to ask him three times to get help and he just let it fall on my bumper and then he said just put four word to let it fall off l mean it didn’t hurt anything but that’s not how I would have done it when I picked it up they had a jack to lift it up
RICK F
LD Plumbing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76116
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Customer Reviews
- 3.5 Average Customer Rating
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Well when I arrived to completed my mobile pick up, which went semi smooth. Upon arrival I did notice the equipment I asked for wasn't in the truck, ones I went into the office I was greeted by a sleeping employee. Its very unprofessional.
Shareka MI do not understand why they say they charge a price and in the end they end up charging more than they should. .
CESAR MOverall, great…The renter was friendly and completed the rental quickly. The cargo area was not swept and contained lots of small bits of trash. Photo of that included when the truck was rented.
Ricky CJD Plumbing location on Camp Bowie (Fort Worth TX) was superb! Thanks for your timely assistance. This location, however, was my alternate location for the car dolly that I scheduled for elsewhere. The main U-Haul location, at 1000 Alta Mere in Fort Worth, was my originally planned, primary pick up spot. The website took my reservation but did not have the equipment when I showed up to pick it up. The staff outside was RUDE and the inside was unable to assist. When I called back to ensure my reservation was cancelled, the women seemed lost and untrained. She kept blaming the website's inability to perform correctly. Terrible! I will never go back to that location again, and I will gain pleasure referring all who ask, away from that location! Terrible! Thanks again to JD Plumbing U-Haul. They really helped me out at the last minute, and are good at what they do.
CURTIS B