When I got to the location to get the keys for the truck i rented, it took them about 10 minutes to look for them. When they finally told me that the previous customer didn’t return my keys, I was already behind my u-haul schedule. The man at the register inside was being so rude about the whole situation. He called his brother to bring different keys for a different truck. His brother was a lot nicer but it took him even longer to get to me with the keys. Please don’t sell trucks that don’t have keys and then proceed to talk to the current customer like as if it’s their fault that the previous customer didn’t return them.
Hailey N
Dave Gas And Grill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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All of your truck should come with a dolly.
SHARON GThe truck did not have the appliance dollie I ask for. The young lady inside the location was not knowledgeable about anything. The parking lot is so small it is hard to maneuver the truck.
Linda W