The attendant at the location was asleep when we got there. He had not checked in the vehicle and delayed our time by about 30 minutes because he had to complete the check in process. I had to repeat my name multiple times so that he could find our reservation. The location itself was in an unsafe area and we did not feel comfortable leaving our vehicle there. Would recommend U-Haul remove this location as one of its satellites.
Julia B
River Oaks Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76114
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Customer Reviews
- 2.0 Average Customer Rating
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The person at this location that helped me with pick up was great, she was friendly and helpful. However, I brought the truck back to this location after dark, and it was a bit scary.
TOMI M