When I went to pick up the unit I had to call and talk to the man , he never came to talk with me or walk around the unit. When I asked about the drop off he said to drop it anywhere and when I asked about if I needed to fill the unit up he said no that U-Haul was responsible for that. Then I was supposed to have the unit for 2 days I had it a day and a half and the people tried to charge me an extra 143.00 dollars more . I personally think that I was over charged and not told the truth about the return and fuel
Barbara L
May Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklinton, NC 27525
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Bad experience
DAN KNot charge me for insurance when I deleted it from app.
hayden wPicked up on Wednesday March 4th dropped off on Friday March 6th and the drop off site charged me for an extra day claiming I didn't return until Sunday March 8th and they not even open on Sundays. So I called Uhaul to dispute the charges.
Sylvester BNeed to have supplies, items such as trailer ball hitch, tie straps on hand and for sell for customers. No one came out to help assist with the hookup and safety,
ANTHONY P