I was charged more because my reservation was cancelled. I ended up paying more for the movers because I spent a half hour at this unstaffed location trying to get a new reservation. Then my truck had a gas leak smhJamila A.
Moving Truck Rental in Frederickson, WA at South Sound Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Frederickson, WA 98446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Honestly, you can't do much to improve. The lady at the customer service is the best person I've ever dealt with, I personally think that she should courses on customer service. She was excellent and she's made my experience awesomeTAPEH R G.
Shawna was friendly, talkative and professional.Terrance A.
Not much. Love your staff at this locationSandra S.
I don't do Smart Phones so the exspereance is nothing less than a pain in the ass... Thought the people are good...Roger Z.
Be there when google says you're open/ change your hours of operation on google maps.Ryan Z.
They screw my brother my girlfriend took my moneymark M.
Was shorted on gas. Truck was dirty and smelled bad.Joshua E.
Friendly staff and helpful. Will choose this location again in the future to rent a uhaul or equipment.Tamara E.
Everyone was so helpful and the process was super easy!Amy R.
I was charged cleaning fee , for damages I did not make. There was no walk thru during initial rental. When i return the truck when the after hours . I receive email for cleaning services . I am very disappointed customers , I have used your services many times never had this problem. My name is Chris Scott I can be reached at 206 295-9603 . Hopefully this matter can be cleared up Thank YouCHRIS S.
MY CARD WAS CHARGED 691.56 FOR A TRIP FRIM GRAHAM TO PORT ORCHARD. THE WRONG DESTINATION WAS ENTERED. EVERYTHING BOUNCED IN MY ACCOUNT. I BELIEVE THAT A MISTAKE OF THIS MAGNITUDE (MY REAL BILL WAS 148.00) SHOULD HAVE BEEN RESOLVED SOONER THEN 7 TO 10 BUSINESS DAYS. NO CALLS FROM HIGHER PERSONAL TO TALK TO ME OR ANYTHING. VERY DISAPPOINTED IN MY EXPERIENCE THIS TIME. I FEEL I SHOULD GET SOMETHING BESIDES MONEY REPLACED FOR ALL THE HASSLE THIS HAS COST MY FAMILY.KIM G.
Shuana at South Sound Storage helped me with my rental. I spoke with her a couple different times and she was always friendly and helpful. Moving can be stressful and Shauna went above and beyond.Kelly H.
Fabulous customer service, so friendly and accommodating! Will definitely use them again!Karin D.
Picked up the vehicle from the U-Haul facility. Drove it 5 miles and could smell oil burning from the engine compartment. Check the engine compartment and could see a large amount of oil throughout the engine compartment. Checked the oil cap filler cap and it was missing. The filler cap was resting inside the engine compartment located inside the right front wheel well. Because of this the engine oil level was low and we had to wait two hours for road side assistance. This pushed our 200 mile move back while we handle this. I will definitely be going with a different rental/moving company next time. Also because we didn't make it to the drop off location before they closed I didn't get reimbursed for the oil I had to buy so we can get back on the road.Jayson C.
The workers at the location I rented from are very professional and courteous. Would different use this location again and recommend to others.James T.
Brianna was very helpful, friendly and professional. A real added addition to this location.Marv W.
The location was nice and the service was great but the equipment was dangerous. I am not sure she really knew what to look for as i did not either and while on the trip the faulty material became very dangerous.Steven M.
Great and easy experience outstanding staffTim D.
great place to work with !JONG YUL K.
Get them a better computer or software, the one they are using is old and slow.RObert N.
Problems: 1. Reserved the trailer in Meridian. Didn't like having to drive 35 miles to pick it up. 2. This location didn't know about the reservation. 3. It took them 1 hr to do the paperwork. There were no other customers.Fred W.