Drop off location employee has no knowledge of anything which is really sad. There are a lot of people willing to work. This location does not have an answer for anything, very rude, and hangs up the phone on you. I even had the Bruckner location call the Atlantic Ave location and they were having issues. These kinda people destroy the integrity of the company and makes you not want to come back at all. I'm on day 3 still waiting for the Atlantic location to finish with paperwork and credit my account
AMADO M
Classic Beverage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeport, NY 11520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The tire pressure was low and the attendant told me to fill it up at the gas station before I traveled. I was charged the wrong amount for mileage. I told the attendant i would be locally using the truck and he put in an estimate amount said it would be edited . Yet I was charged for the incorrect mileage. I need a refund I travel about 15 miles and they charged me for 40-50 miles. Fraud. The attendant didnt even go outside to check while i was present was busy chatting with a person.
ERIKA MNothing I'm really happy about the service
RENE MMore available dolly options
AALIYAH GYou guys charged me twice. The charge should have been 109.23 and I was charged 267.13 the next day. Absolutely disgusted with this. Please fix it.
STEVEN S