The driver visor was broken on one end and kept swinging down into my sight path and I had to keep pushing it back and over the whole time I was driving, also I am retired on strict budget and price kept escalating, On line reservation changed, It first said 39.86 at puck up, when I got pick up it was 82.and change and then , I had called pickup location day before and asked for later pick up date and said 6hour time return and again at pickup again it had a 4:30 return which was different than online info. I was an hour late returning by your revised time frame, because I had to make a second trip which changed the mileage and I understand that increase in charges, which should have been 40.00on top of 82. Hold so now we are at about 132.00 and 1 hour late returning by your revised time line and you charged me for another whole day rental , on an after hours drop off I did not keep you from profiting for another rental cause no one was there , not open till Monday. Last charge another double amount 168.00. Plus I have numerous conversations emails with Matthew Holliwsy your employee who was kind enough to plead my case to “billing people” sent email to them requesting I not be charged for extra day because it was after hours drop off and location drop off closed at noon right after I picked up an would not be open when I returned and could not be rented till Monday by anyone else. Still got billed for second day, Guess I will go to Home Depot and get a Penske truck . Which my family suggested, But i have always used Uhaul, times have changed and I guess so will I
VICTORIA N
Oakwood Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30507
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No clean but service excellent
RODRIGO GReturned a day early
Robert MCustomer service was awesome and equipment was reliable.
TYRESE HMatt at Oakwood Tire was very helpful. Randy
AUSTIN B