The truck was not very clean. Also the driver's side headlight was out making driving at night difficult. If I reserve a truck, please provide one at a location closer to where I live. There are probably 10 U-Haul locations closer to my home. Also, I did not have the app so picking up the truck was difficult especially when you are on a time schedule. U-Haul needs to let me know if I need to pick up the vehicle through the app and no one was going to be at the Storage Sense Gainesville location for pickup.
DAVID O
Storage Sense Gainesville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The Uhaul app was moderately difficult to navigate. Specifically adding necessary photos to support data and conditions. I could not return to the page to add photos that I saved on my phone. But, regardless of my lack of photos and taking so long on proper return of the truck, communications with Uhaul remained positive. I was even reimbursed for the excess fuel and the mileage that I overestimated during reservation! Overall very pleased with this rental experience. Robbie Watson
Robbie W