Truck had a lot of physical damage, AEB alarm for hours, AC worked intermittently. Vendor was accommodating but seemed preoccupied and indifferent to my concerns. I have rented many times over the past several years but this experience makes not rent from U-Haul anymore.
Arthur W
Familia Plus Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, ON L7G4A6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Familia made the process easy and they were friendly and efficient. Would rent there again.
RICHARD VChecking in took a longtime, we tried 5--6 times to upload my drive's license. Finally the U-haul-person uploaded it manually. That wasted a lot of my time. The vehicle had garbage from the previous renter in the back.- cardboard and wood scraps, there was even a loose flare lying on the floor. It was obviously not swept. either. There were empty water bottles and trash in the cab including a roll of wrapping paper at the bottom of the windshield. It was dirty including the windshield . It likely had not been cleaned in ages and certainly not sanitized. At least it made the round trip without incident and the staff were friendly.
ROSEMARIE CI get very good and helpful service. They have only 10 feet car to rent, which did the job. Thank You
Pawel PStaff at location very nice and helpful. Parking is somewhat limited at this location and returning required waiting for a spot to leave truck (should improve as piles of snow melt). Truck had been dropped off night before, apparently coming from routine maintenance. Truck had significant shimmy around 50 mph - above and below was ok. Truck cargo deck had been freshly painted and had not fully cured, there were a few tacky spots...
Mike B