Moving Truck Rental in Germantown, MD at U-Haul Moving & Storage of Germantown

1280 reviews

19525 Waters Rd   Germantown, MD 20874
(Intersection of Waters Rd and Waterford Hills Blvd)

(240) 751-4529

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(240) 751-4529

19525 Waters Rd
Germantown, MD 20874
(Intersection of Waters Rd and Waterford Hills Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in Germantown, MD 20874

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

1280 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

You guys were great! Thanks

OLIVIA A. 
Rating:
5.0

Everything is excellent

MARCIO A. 
Rating:
3.0

Great service by young lady but couldn't get trailer out of facility with out unhooking and manually moving the trailer to get around very tight corner. Hit the chain link fence while being directed around a post before unhitching. Location of car trailers not good,

JAMES H. 
Rating:
4.0

It was the only location that had decent online reviews and the phone was answered. Young lady was pleasant to deal with.

SHEILA B. 
Rating:
5.0

Very professional team.

ERNEST E. 
Rating:
5.0

Improve customer parking accesibilty.

Robert R. 
Rating:
5.0

Excellent quick service!

Plamen G. 
Rating:
5.0

Nothing, great experience.

Theresa B. 
Rating:
3.0

Service was ok not very friendly. Didn't have the van out front like they did for some customers who rented trucks.

Jeffrey H. 
Rating:
5.0

awesome job ;

JONATHAN S. 
Rating:
4.0

You should have some one.to prepare the the truck for clients.

SAIFOLLAH B. 
Rating:
1.0

Im very unhappy with the prices, size of truck & size of storage unit. I definitely will not recommend to anyone.

JESSICA R. 
Rating:
1.0

I informed them of the gas tank fillup I made to the van. When I took the van it was indicated that it was full. I only made 57 miles and when I filled up the tank, I showed them the receipt (from the gas station right next to the U-haul office) indicating I filled it up with 8 gallons of gas. This clearly shows that the gas indicator wasn't indicating right or the van uses 1 gallon every 7 miles. The receptionist mentioned reimbursing me or giving a discount but the receipt I received indicated none.

Jeronimo M. 
Rating:
3.0

Get charged for gas when we already filled it up to it original state. Still charged us 20$ more smfhhhh

KATERINE C. 
Rating:
3.0

When giving directions about where to drive in your location be more specific and don't lie to the customer. Be consistent with your directions. Put SIGNS in your parking lot where to drive so we can follow the signs. Don't get upset with the customers if you don't put signs

WILBER R. 
Rating:
3.0

Equipment were not clean when rented.

Arnel G. 
Rating:
5.0

This location is good and answered all my questions.

SIVA RAMA KRISHN M. 
Rating:
5.0

Everything was good. I was very impressed by the van and the cleanliness of the office and facility, overall.

Frederick L. 
Rating:
5.0

Trish was a great service rep and I appreciated her and the other young (didn't catch his name) man's friendly and efficient service.

DIANNA S. 
Rating:
4.0

Im a business owner my client demands are more important than the return time of your vehicle. If my client give me more work than i expected and i call and say im keeping the truck that should never be a problem yet it has been on multiple occasions. Oh and the last guy to lazy to type down an email address on his phone and email the invoice to a 2nd email well lets just say after 20 years of customer service is just fucking lazy and unacceptable.

TIMOTHY M. 
Rating:
3.0

The Trailer was not broom Swept upon arrival to pick up my Furniture, I had to broom sweep it myself before i could transport my furniture, upon the return i did let the customer representative know that it should not have been rented that way.

ANITA M. 
Rating:
5.0

I think everything was just perfect - I liked the web interface and instant updates at every stage. I am happy with my experience. Thank you.

ASHRAF H. 
Rating:
1.0

Allow returns to other uhaul locations.

Hunter A. 
Rating:
1.0

System Was Down White Boy In There Tryna Be A Stickler Asian Lady Obviously A Pro 3/10

JALEN S. 
Rating:
5.0

Please check the lights on the trailer. They were intermittent.

James J. 
No reviews have been submitted for this location.

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