Employee was rude and not nice. He actually told us "what's taking so long. Hurry up and start the truck!" We had turned it over three times and nothing happened. He said other things too, and eas just rude in general. The truck had someone's road snacks left in it, and the windshield wipers were crap. It rained for the entire second day of travel through Idaho and all of Oregon. It was almost dangerous how crappy they worked. The worst part is, I didn't reserve with them. Uhaul changed my pick up place to give their smaller partners some business. I was not happy I had to drive extra miles away to a small dealer when I specifically chose a different location. You didn't give me a choice and just changed my pickup location for the truck. Then I had to go to the original pickup location for the car carrier. This was a very difficult trip and you didn't make it any easier. I'm just glad it's over.
COLLEEN P
A Secured Vehicle Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilbert, AZ 85233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Cowboy Up staff was very friendly and efficient.
CASEY HThis place was DARK, end of a cul de sac. No street lights etc.
Austin K