The guy was nice. I had to unhook the trailer myself which I don’t mind and he told me that it wasn’t him. It was U-Haul charging the fees and how much truth there is that I don’t know cause I told him I was not made aware of these added fees and he told me “it’s not me charging you. It’s U-Haul charging you so if that’s the case And so be it he told me we’re in a park and I went and unhooked it myself.
JOHN C
EZ Stop Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glen Saint Mary, FL 32040
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Customer Reviews
- 3.5 Average Customer Rating
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Great experience!
ANDREW GMake sure equipment is road worthy.
KYLE BI rented a 10 foot U-Haul to move my belongings to my house and to pick up a couch I was charged $235 for the mileage and everything else which I understand that is completely hundred percent agreeable but what I don’t appreciate is the fact you are charging me $109 for absolutely nothing and that is beyond absurd the location I went to was very Disrespectful with my wife when she went to ask about the $109 extra which was taken out this morning from my account. I’m not happy about this experience and I do not appreciate being scammed. It’s something you guys definitely need to look into. And I would appreciate my $109 being returned because the gas was at satisfactory level. Everything was clean. This is a very suspicious and weird interaction and rental.
JOSHUA RThe lot wasn’t paved, so the trailer was in a muddy area, but otherwise fine.
RICHARD W