The uhaul truck did not have enough gas in the vehicle prior to arrival. The low fuel light came on after driving 15 miles on it. We had to put an extra $20 of gas in the vehicle in order to finish our move. We guesstimated 60 miles, was charged for 60 miles of gas. We drove just under 60 miles, and after placing gas in truck, the low fuel light came on again. Beyond frustrating to have to take a 26ft uhaul truck to gas station when we have friends and family waiting to help us during summer heat. The check in process was also not smooth. It would not uploaded images of the truck for documentation of how we received the truck. Had to call support line. Took an hour to get a truck that was right down the road. Our pick up time was 0800 was building was unstaffed, however online and door said was staffed till 6pm on a Monday, but at 1700 door was locked and lights were off, so unable to even speak to an employee.
James G
Party Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glendale, AZ 85308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Wally was polite and very helpful. I would highly recommend renting from that facility 43rd Ave., Union Hills.
DANIEL AExcellent service and friendly staff
TRAVIS Rthank you, U-Haul for allowing me to use your car to transport from Glendale to Thatcher. It was a smooth ride. There’s no issues with the car at all and actually greatly appreciate the young man in Glendale that rented me the car he was so sweet and so kind and nice and very welcoming and warm.
ANTONINE SWally was awesome. Super knowledgeable and helpful. Thank you for a great trailer return experience!
JESSE B