The young man that helped us was extremely professional and kind.
AUTUMN L
Bear Creek Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenn Heights, TX 75154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I would have rated excellent, but I had to drive to another location to pick up my dollies. It cost me some time and money with the movers that were hired. Also, the movers were 2 hours late. They were not organized. Didn't seem to know how to properly pack a truck or storage unit. I had to guide them the whole time
Kimberley WBear Creek Automotive is not a good location to use for U-Haul. I’ve used U-Haul many times over the years. We used the drop off feature through the app. Where you take photos of truck, gas levels and miles. Which means all of this is documented in app. Bear Creek Automotive chargered my card for more fuel saying it was 1/2 a tank when it should have been 7/8. The photos in app show it was 7/8 and not half. Mr. Torres at Bear Creek Automotive may not know that the app has you take photos of fuel levels, miles and outside of truck which shows it sitting directly in front of there location. Charging a credit card for services that have not been rendered is credit card fraud, which is a crime. This was not a mistake and I’m sure Mr Torres has done this many times before.
John BIt was easy yet they put a 100.00 hold .for no reason. I will not use them again. However they were nice .
deborah vEmployee told me I didn't have to do anything but give him the rental keys and it would be returned...he never entered it in ..so i was charged 188 dollars for a three hour rental that.. I contacted the store they said they would fix it...but I still haven't received the 116 dollars owed back to me....
Rodney J