They gave me a car hauler that was to small.
ALAN H
Southern Powersports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granbury, TX 76048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app could use some vamping. Was a bit difficult to pick up the truck using the app. Had to use customer service to get through the process. But reserving the truck at Powersports was smooth, quick and customer friendly.
THOMAS CI was towing my car and needed a tow dolly. Was told that it was policy that I had to hitch it up w/ car myself. Don't know if that's U-Haul policy or if it was Southwest Powersports's. I had never affixed my car to a tow dolly before and asked if somebody could at least examine it after I had done so. They told me to simply read the procedure in the contract and on the dolly itself. The directions were fairly easy to understand, but it's a procedure that if not done correctly, could cause at the very least damage to my car and more importantly, a vehicle accident. The employee at True Master Storage (drop off location) told me that they should've hitched it up for me. I had towed my car back in 2003, and that had been the case. Everything turned out okay, but it made my drive even more nerveracking.
RYAN NWe were given the wrong lock box code. U-Haul changed the location for pickup causing me to incur extra mileage charges.
Ron BWe were supposed to pick up our truck at 8am. We did leave their location until 10:15 am. We could not open the lockbox. Come to find out, they have is the WRONG PASSCODE. We spent 2 hours waiting until someone showed up to open the lockbox. Very upset.
GENE E