Was the nastiest truck that I’ve ever seen in my life the seat was tore up. Someone thru up on the floor and it was not clean led before renting it out to the next person which was me. I brought it back the same day with a cpl miles on it and did not use it. That stink was so bad I just rented a truck from Penske not only are those trucks newer but well maintained and cleaned. I have the receipt to rove I did just that. Also the truck was bigger and cheaper. U-Haul at this point you guys are selling a now but not a good customer service experience. I will never in my life rent another truck from you r company. Some ppl say that but 100% mean that.
BILLY L
Right Space Storage Grand Prairie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Prairie, TX 75052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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On a positive note the pickup process was fairly simple for it being the first time I used a Uhaul truck with express pick up. Next time should be a much quicker process if needed. Unfortunately the cab of the vehicle was not clean. I would not expect a thorough detail between clients, however this truck did not appear to have been cleaned at all. Overall the experience was a positive one as I had no issues other than vehicle cleanliness
Sam FVery easy pick up and return process.
AUTUMN HGreat customer service
Steve BMaybe have more than one customer service rep working the front counter so people want have to wait a long time.
Tracy S