It was hard to park the uhaul and there were abandoned vehicles making it feel unsafe Overall, the return using the mobile app was fine but we returned the uhaul at the same gas level and were still charged for fuel. At one point it showed it was charging us for cleaning as well but wasn’t in the final receipt.
DAVID J
North Park Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Rapids, MI 49525
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Customer Reviews
- 3.0 Average Customer Rating
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Assaulted that if it remains like this, it will already be great for future customers
Daniel HChecking in online to rent the vehicle was difficult and took over a half hour. We then returned the truck well within our time limit and woke up to a text two days later saying they were going to report the vehicle as stolen if not returned asap though it had been returned days ago.
Nathan DOur truck was not inspected before rental. It had a broken oilf filter that leaked all the oil out in our first 10 miles. There was also an appliance dolly unsecured in the back, that we did not order and the back was not swept out from the previous use.
Elizabeth EThere was no ramp which was not told to me before or at rental. Made it very inconvienent.
Adam J