Assaulted that if it remains like this, it will already be great for future customers
Daniel H
North Park Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Rapids, MI 49525
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Checking in online to rent the vehicle was difficult and took over a half hour. We then returned the truck well within our time limit and woke up to a text two days later saying they were going to report the vehicle as stolen if not returned asap though it had been returned days ago.
Nathan DOur truck was not inspected before rental. It had a broken oilf filter that leaked all the oil out in our first 10 miles. There was also an appliance dolly unsecured in the back, that we did not order and the back was not swept out from the previous use.
Elizabeth EThere was no ramp which was not told to me before or at rental. Made it very inconvienent.
Adam JMy experience had more to do with the process of picking up and dropping off the truck. The website kept glitching/timing out making pick up take 45 minutes and dropping off. Also the locations "parking lot" was filled with over grown trees and weeds making parking a 15 ft box truck difficult.
Michaelwyn K