Told me I would need to hook up the trailer myself Then someone did come out, needed my assistance to hook it up trailer was not swept out when we got it I did sweep it out but still got charged a cleaning fee location is muddy so getting in and out the vehicle was not pleasant when hooking up trailer
Jeremy J
Harolds Towing & Recovery Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grande Prairie, AB T8V2N8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Location was fine but the pickup instructions were lacking. Didn’t realized until after I was gone that I was supposed to follow a link on my phone to do pre trip photos—not that it mattered cause the link didn’t work anyway.
Melissa JEverything went very well
Sheldon VThank you for everything Jim Goodlake
CHRISTOPHER GThe truck was dirty inside and inside windshield The gear shift bounced from park to neutral trying to get it in reverse several attempts to get it in reverse. The windshield leaked after a rain there were no blankets in the bag provided the air conditioning didnt work I picked it up at 3 pm friday he booked me for 3 days. Showed drop off at 1 pm on Sunday. That wasnt discussed Come back to an extra bill of $311 charged to my card Not impressed for my 1 st time using uhaul. Requesting the $311 be dismissed and the $29.99/ day refunded due to issues with the trucks air conditioning as we were in + 30 weather. Niot good for my health condition The fellow was pleasant and good. Just the truck issues itself
Tracy P