Make sure all equipment that is rented be with the truck when reserved for pickup. I called uhual hotline. I did not get appliance dolly. She said I could go to a corporate store and get one. She gave me the wrong address. That was time and gas wasted in my personal vehicle. We ended up moving without it. I liked mobile check in. It took a little time but it was good.
Aleem A
Store Here Grantville LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grantville, GA 30220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have a few more smaller box trucks available but it was a great experience for my first time renting a uhaul.
Sandee CThere was no one there and we did not have good internet service. It was extremely annoying trying to upload pictures and get the website to work to return the truck. A actual person needs to be there.
Holly TPicking up u haul was a straight hassle Sunday. Took us 3 hours. 1st location was a mix up on u hauls end with pick up location. Got sent to Grantville location. Did all the pick up info on the app only for the app to not be working. Took several times to get a representative again...another 45 minute wait. Then had to go out of app and go online. Finally 3 hours later...was able to get the key. Truck was clean, no problem there. And u haul did give me a larger truck for price of 1 I had requested bc the 1 I had requested was not available. But the truck we got had front end trouble and shook horribly. My boyfriend is a mechanic and said the front end needed some serious work. Needless to say, we did not bring stuff all tbe wayto house but put that load all in stirage and dtopped truck off. We did not take it back for more loads. For ne- it was $$ and time wasted Sunday bc now Im havong to go back and forth in small loads instead of getting in done in 1 days time. Had there been an actual.person at location- we could have handled things much more quickly and been able to infirm them of issues with truck asap.
Tracey DThe truck was missing the dollie that I needed to move a refrigerator. I took pictures showing that it wasn't in the truck and I was still charged $10 for it. I would like to get my money back for this.
Carolyn P