Excellent customer service. Friendly , helpful and thorough.
becky l
Local Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grayland, WA 98547
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent friendly and completely taken care of.
PAUL RI am totally dissatisfied with my recent experience with U-Haul. Initially, I reserved a 20' truck WELL in advance, only to find out at the last minute that my pick-up location had been changed from just one minute away to a staggering 30 minutes from my home. This abrupt change was incredibly inconvenient and forced us to completely rearrange our plans to pick up the truck. The switch not only delayed our schedule but also created challenges due to my work commitments; my husband was unable to walk to the new location to retrieve the truck. The $50 credit issued to my account hardly covered the gas expenses incurred from both our personal vehicle and the truck itself due to this unexpected change. It’s frustrating to feel like U-Haul, a company that holds a significant share of the rental market, has the upper hand over its customers. In light of this experience, I will be exploring alternative options such as 'Pods' or full-service moving companies for our upcoming cross-country move. I have used U-Haul in the past for every move I've made and was satisfied with the service, but this experience has unfortunately left us feeling extremely let down. Overall, I would rate this experience a disappointing "F."
phillip FGet this place more trucks
Mark KSmooth operation. Too many e mails
MELVIN P