I was overcharged on mileage used. I presented photo evidence to the location president but he is being evasive. This is a terrible way to conduct business with a loyal customer of over 15 years. If the price adjustment is not made in the next 3 business days I will notify the credit card company of the fraudulent unauthorized charge. Absentee operators do not work in a service oriented business like U-Haul. Unacceptable.
Justin D
BP Of Great Neck
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Great Neck, NY 11021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was superb. Adam was great to work with.
George DIt was very easy pick up/drop off.
Irina KWrongly charging me the mileage
Chun HThe retuning process is so easy and nice without complications .
MICHAELE K