Super friendly staff, and they explained my invoice in detail. Will rent from here again!
MARCO F
Vaultra Storage Grimsby
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grimsby, ON L3M4E8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was set to pick up the rental just after 9am on the scheduled day, but received a voicemail saying that it had been delayed to 11am. When I arrived, the person at the counter said "oh, you're 2 hours late". I explained that the only reason i came at 11 was that i got a call saying it was delayed....and NOT by me. He then said 'don't worry, its not a big deal'. I again said it was NOT my doing, but he continued to ignore the fact that i was told it was delayed. As i needed the truck i bit my tongue and proceeded. Other than that, no issues.
Andrew MDon was so very helpful and accommodating. Very appreciative of wonderful customer service in a world where this is becoming rare. Thanks so much!
DAWN MThe truck was ready to go... About the cleaning, the trunk could use some minor cleaning.
DOUGLAS CI had reserved a U-Haul for 4:30 pick up , I got there at 4:10 and it wasn’t there so I waited to 4:40 then Called U-Haul and they said that I had picked it up at 1:00pm which I hadn’t then accused me of getting someone else to pick it up , when they finally realized that they had made a mistake i had spoken to 3 different people and now I was over an hour late for a planned pick of a couch I was getting , then when I tried to reserve another u haul they wouldn’t except my phone number because it was linked to the U-Haul that I had reserved and they had given away , so I had to book another U-Haul with someone else’s phone number at another U-Haul station , all and all I was an hour and a half late to pick up a couch that I had reserved to pick up , they were very rude bout the whole thing I wouldn’t recommend U-Haul again
DAMON M