One person was operating the whole store. Without exaggerating, it took longer to rent and return the truck then my entire rental time. I live around the corner from the store. I picked up a couch from Leon's, 10 minutes there ten minutes back. I waited in the store over 1/2 hour to rent it (between customers being served non stop) and almost just as long returning it. This WAS NOT the employees fault, one person cannot run the entire store alone plus have U-Haul Rentals. I have rented approx 15 times or more and NEVER waited this long.
Zavarella S
Esso Express Stop & Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Welland, ON L3C5J7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Be sure not to overbook when a customer depends on the place for pickup. It through a wrench into the customer's plans.
Timothy MNeed smaller pickup truck and van at the location to serve better. Staff at location are extremely friendly and very pleasant to deal with!
serin tAshani, the clerk at the dealership gas station is a very nice and helpful person. Respect !
BABA DAn option of smaller pickup will be greatly appreciated at this location!
SERIN T