The truck was leaking when I arrived at my first stop when I called the location to report this the representative was dismissive only stating that the truck was fine before it left and that uhaul customer service would have to help. The brakes on this vehicle also seemed to be worn as it took a lot to have the vehicle come to a complete stop. I have driven a uhaul before and have never experienced this before.
SHEENA M
Retro Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guelph, ON N1H3J3
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Customer Reviews
- 4.0 Average Customer Rating
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I'd recommend doing pick-up in person. Doing pick-up through the app involves taking photos of all angles of the truck, not always easy in a crowded parking lot. This time I opted for in-person and it was seamless.. quick and friendly at the store, no problems, I'm a happy customer. Used this location twice this year and I have no issues. Thanks!
DAVID COur location was changed because they didn't have the truck we needed, but when I picked it up they didn't have any of the blankets we had requested.
LUKE MHelpful staff
JELENA PReview your website it was a horrible experience. The location was fine but returning the vehicle was a disaster.
DERRICK R