The key was not in the box so I had to go into the store. Fine except I was given instructions for the lockbox and when I arrived no one was at the store so I had to wait to receive the keys and lost time with my vehicle. Manager called to help, which was appreciated. The furniture pads I paid for were not in the truck. I did not receive them.
Melissa M
Radfan Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8P3S2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Make online pickup more user friendly. It took over an hr once we arrived to pick it up. We had to call twice for help. I am not kidding when I say the 2nd person who helped us was Amazing. She helped us through the whole thing, and it still took long. She deserves a mention as she went over and above to help us. She deserves a bonus as she kept faith with us renting again. Next time we will go to a location with a live person to sign out the vehicle.
sylvia dThe tires needed air
Robert CThey were very nice and helpful. Ty
Wilfred LThe worker or owner himself is very nice. Highly recommended this location
Dollaphorn S