Took an hour and a half for the truck to be released to us. Man from uhaul kept telling the man at the counter to give me the keys as its already been proceed to me. They took my credit card and said they would not charge anything to reserve truck, but then they charged the truck to my credit card in which we paid cash for. They gave us the wrong truck, we paid for big truck an received little one . We had to make 2 trips , edmonton to calgary because of wrong truck and had to pay an extra day as well. I would never use this company again or refer to anyone.
Steve K
Classic Corner Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5W1B2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was charged a different amount than my receipt said the truck was full of snow and when I asked the gentleman about it I was ignored. Very upset and disappointed with my whole experience.
KELLY-ANNE MNothing I can think of! I am under 21 so most vehicle rental companies won’t rent to me. Because of my work, I frequently need to rent an additional truck for me and my crew. U haul provided a great vehicle at a great price!
Kainen HEverything is perfect and helpful.
Adil AOnly the gas tank to be full to avoid confusion to the next person. apart from that everything is great.
Pono M