The key is in a lock box on the side of a building no office or even a business like it says. Uhauls are in an open lot behind the Hayward city parking where people trash. The truck had damage to the right front bumper and at one time had rubbed and cut into the side Of the tire tread. Poor inspection and maintenance on the truck. Extremely disappointed in the whole experience.
Darrell R
Double R Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hayward, CA 94541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Highly recommend
Jose AEverything was good except for the app wouldn’t accept the pics at first so I had to call customer support to send a link to take the pics of the truck before I took off. Other than that everything was good and convenient.
JAMARR SYou need to stop doing business with this fraudulent place. I expected to see an employee, but nobody was there when I pick up & dropped off the truck. Everything was done by phone, the worse came up when I was charge through my credit card with false bill details such as reporting the gas tank was empty when I returned with a quarter of tank. I personal recommend to do business with a local U-Haul station where you have better attendance.
Roberto CThis has nothing to do with the location itself which was great but my reservation location was changed with no notice to me I took a Lyft to the location I initially reserved too only to find no vehicle assigned and spent 30 minutes on the phone until the other location called me because I had not shown up
Eduardo S