I rented a truck to move and the guy wouldn't give me the dolly I rented to move a refrigerator . We went back to the location to get the dolly that wasn't put in the truck and he told us no we didn't pay for it. Even though it said KO (1) and charged $15 after talking to another uhaul we went back again and asked him what the code meant he actually read the contract and gave us the dolly . 3 trips and research to prove we rented the dolly was a two hour task just to get the dolly the move was on hold due to not being able to read a contract properly .
LEANNA D
Hemet Auto Air
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hemet, CA 92543
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The gentleman went above and beyond. I was really stressed out because I wasn’t sure if we returned it correctly. He assured me. Handled it completely. Was totally kind. Fantastic facility I recommend.
Cody YNone
Dalila HChris was amazing he helped us have a smooth check out!
Jessica DAwesome customer service 🤩
KIMBERLY J