U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MICHELLE L. on 2/2/2016
Rating: 3 out of 5 stars

The workers were rude to each other and having conversations in front of me that should not have happened. They were less than friendly to me. I felt that I was a fly in the wall. Very uncomfortable.

marjorie s. on 2/1/2016
Rating: 4 out of 5 stars

They were friendly and helpful staff and the mini van that I drove was comfortable, easy to drive, and good on gas. I was very pleased with everything.

BARRY A. on 2/1/2016
Rating: 2 out of 5 stars

The technician who attached the trailer to my truck failed to properly secure hitch ball lockdown on the trailer's tongue.. On returning from our pickup, the trailer came off the hitch at about 50 mph, causing the trailer to violently fishtail and smash into my truck, as I brought the rig to a stop on the side of the highway. My wife was extremely upset, as I assessed the situation. To add insult to injury, we then waited for almost two hours, with traffic whizzing by at 65+ mph as the U-Haul road-side call center went through their "process" to get some help to us. The representative on the phone was very nice, but it seems there are some major process flow issues with getting a tow truck out to us. We could have had our AAA service there in less than half the time. U-Haul is responsible for ensuring their trailer is properly attached to the tow vehicle. This was gross incompetence, and it could have ended MUCH worse!

David W. on 1/31/2016
Rating: 2 out of 5 stars

We were charged a much higher rate than we were quoted and received confirmation for. The representative did change the rate to reflect what we had been told. The computers at the facility were not working correctly, so we had a long wait. The truck transmission was very suspect, there were times I was not sure it would shift out of second gear. The engine would rev extremely high, then sometimes bang into 3rd or 4th gear. I was told online as I set up the rental and then by a telephone representative that I would have a 2 day rental. It turned out that I only got a one day rental. My preferred location did not have what I needed, so the telephone rep told me I would have additional miles allotted for use because of the extra travel to pick up the truck. At pick up time, the extra miles were not added. The representative did add the extra miles on. All in all, there was poor communication, incorrect billing, multiple corrections and a truck that did not shift well. Disappointing.

Steve P. on 1/31/2016
Rating: 3 out of 5 stars

Over charge on in/out mileage although noted on customer copy. Scheduling a diaster on check-in and check-out consider most all had online appointments. Please staff and make changes on the fly according to your next day scheduled; all other industries are adapting. Truck worked great and appreciate the V8 power just process time and processess needs to work. Thanks!

Julia S. on 1/30/2016
Rating: 3 out of 5 stars

Needed more staff on a busy Saturday. Very long wait to check back in. Another rental vehicle sat with its engine running and door open, unattended, the entire time I was there. That being said, the staff was very friendly and knowledgeable. Pricing was reasonable and truck got surprisingly good gas mileage.

Aveek B. on 1/30/2016
Rating: 3 out of 5 stars

Very fast and hassle-free processing. Great job:)

Marc J. on 1/29/2016
Rating: 1 out of 5 stars

The employees were rude, when I arrived I was greeted with a "what are you here for". I would sooner carry all of my things on my back in a snow storm than go back here.

Yong H. on 1/27/2016
Rating: 5 out of 5 stars

I 'm very happy lend truck this locate. Because they are work for me fast and easy to get what I want to. Thank you.

DAVID O. on 1/25/2016
Rating: 3 out of 5 stars

Lot employee on Sunday 1/24/16 was very unfriendly, discourteous.

BETHANNE N. on 1/23/2016
Rating: 5 out of 5 stars

Nothing they were great people

JEFF H. on 1/19/2016
Rating: 3 out of 5 stars

We arrived after hours so no one was there but the drop off was available. It would be helpful to have an envelope or a form to put the key and our paperwork in rather than just pushing it in a drop box.

mary J. on 1/17/2016
Rating: 5 out of 5 stars

Everything was great

Jan T. on 1/17/2016
Rating: 4 out of 5 stars

No helpful tips...

GENE S. on 1/17/2016
Rating: 5 out of 5 stars

Salesperson was very attentive in and out very quick

MARK M. on 1/16/2016
Rating: 5 out of 5 stars

The customer servers were accommodating and friendly, rental van was great and overall experience was perfect! Would absolutely recommend!

MICHAEL O. on 1/13/2016
Rating: 5 out of 5 stars

fast professional all that is needed and convenient thank you

Stuart H. on 1/12/2016
Rating: 3 out of 5 stars

Although the facility(building) itself is sub par, the employees new their stuff. Well organized and efficient, I was on the road in under 10 minutes. When I returned the truck, I was in and out in less than five.

Wilson W. on 1/11/2016
Rating: 5 out of 5 stars

I explained to the gentleman who checked me in that the trailer leaked water and some of my furniture got wet. I then showed him approximately where the water was. I am hoping they can get this fixed before the next renter of this trailer.

Tony D. on 1/9/2016
Rating: 5 out of 5 stars

Keep up the good work!

benjamin j. on 1/6/2016
Rating: 5 out of 5 stars

Everything was great!

Anika J. on 1/4/2016
Rating: 4 out of 5 stars

The return location of the trucks was hard to fit truck in.

Randall N. on 1/3/2016
Rating: 3 out of 5 stars

Make sure the fuel gauge is accurate with the paper

santosh k. on 12/30/2015
Rating: 3 out of 5 stars

When I went to drop the truck, guy was unnecessarily roude.

Robert L. on 12/30/2015
Rating: 5 out of 5 stars

Great Job!