U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Daniel H. on 5/24/2016
Rating: 5 out of 5 stars

Good service

Sheri K. on 5/23/2016
Rating: 5 out of 5 stars

This location was assigned to me because the place I originally selected was not open on Sunday. At first the email said they were going to give me a 20 ft truck and that I couldn't pick it up until 12 PM. I called and they were very helpful and found a 15 ft truck and let me pick it up at 9:30 AM. There was a line to pick up the truck, but the attendants worked efficiently so I didn't have to wait very long. They were very friendly and I would recommend them highly.

Frederick W. on 5/23/2016
Rating: 5 out of 5 stars

I had a very positive experience!

JEFF B. on 5/23/2016
Rating: 4 out of 5 stars

The trailer had a tail light out it was noticed by the technician when he gave it to me but he didn't fix it the person that I returned it to noticed it right away

Sarah B. on 5/23/2016
Rating: 4 out of 5 stars

Hi, I was very frustrated by my recent experience at uhaul. At first I was so happy, they worked with me, offered better and cheaper options and were amazing. I rented a truck to move my stuff into storage. I asked a million questions. I set up a reservation at the storage place as well as a time to pick up the truck (5:30 or 6, I forget which). I felt prepared. My plan was to pack up the truck the drive over to the 24 hour storage and unload while my brother (who drove an hour) and friends were there. I even informed the workers of my plan to move things into storage later that night when I picked up my truck. So I thought I was prepared. However after picking up my truck and checking Google for the address I realized the 24 hour storage was not 24 hours unless I paid extra for it as well as went early for my contract, neither of which I was told and both of which I would have done. I called customer service, there was nothing they could do. So I bought a lock and stored the truck for the night. I had to find new friends who were able to help me move the next morning!! Do you have any idea how stressful it is to move, have a plan, ask questions and then you have to change that plan completely? I had to give some of my friends gas money for coming out a second time. Making my uhaul experience even more expensive. AND I forgot to mention that when I got to the storage unit the next morning, they said the reservation was wrong, attempted to charge me for my one month of free storage with a one way trip, and tried to give me a smaller unit. Honestly this was one of the most stressful experiences I have had. When making the reservation they were friendly and so helpful. That's why I rated the location as above average. Being nice makes up for a lot in my book and she was great. However, I'm still frustrated by the lack of details and explanation. And trust me, I ask questions. Plus the seemingly lack of communication between branches. This was a stressful and awful experience.. I'm not blaming, but This was an awful experience. I informed the employee about this and he gave me a discount upon my return. while appreciated I hope changes are made to the system. I hope there is more communication between branches. I'm still frustrated by this experience.

nick l. on 5/22/2016
Rating: 4 out of 5 stars

My only complaint is that there were not enough employees to handle the amount of customers who wanted to rent/return trucks. The workers that WERE there, worked very hard to serve as many folks as quickly and efficiently as possible, but we did all have to wait a while to be served. It was end of the academic year at RIT, and plenty of folks wanted to rent. More folks should have been on hand to help.

wayne r. on 5/22/2016
Rating: 5 out of 5 stars

Helpful staff focused on the (my) customers needs. thank you!

Susan M. on 5/21/2016
Rating: 5 out of 5 stars

Check windshield washer fluid.

Trevor K. on 5/21/2016
Rating: 5 out of 5 stars

Stay open after hours so people feel more comfortable returning equipment. Maybe an on-call person.

Glenn S. on 5/20/2016
Rating: 1 out of 5 stars

Was charged for 6 gallons of gas. The truck was on 1/4 tank I filled it back to 1/4 of a tank less than three miles from the drop off. Nothing I can do to fight the charge but it was a ripoff. I have rented numerous trucks from both Uhaul and budget and this has Never happened before.

Laura A. on 5/19/2016
Rating: 4 out of 5 stars

Great customer service! Very happy with everything thank you all so much!

Steven B. on 5/19/2016
Rating: 5 out of 5 stars

Have rented from this U-Haul location several times, always a good experience.

Alan M. on 5/18/2016
Rating: 4 out of 5 stars

Maybe ask some better questions, these are so generic it's sick. If you really want good information you should ask the difficult questions.

patrick v. on 5/17/2016
Rating: 4 out of 5 stars

They were great. We accidentally left our phone in the cab and they helped us get it back. We are very thankful.

brandy s. on 5/16/2016
Rating: 4 out of 5 stars

The only issue with my rental was what looked like vomit by the inside of the window on the driver side which was dried up so had been there awhile, that was kinda gross and I didn't see it till I left the store.

rosalind g. on 5/16/2016
Rating: 4 out of 5 stars

The staff were exceptionally helpful in getting my car wired and trailer attached

Joshua G. on 5/16/2016
Rating: 4 out of 5 stars

1. Fix the trucks padlock 2. Utility Dolly rental confused me. 3. Make me triple check things. :) I should have verified my tools against original request (not just receipt). Rentals I walked out with were not the same as I requested online. Though all charges were accurate for rentals I received.

Steven H. on 5/15/2016
Rating: 3 out of 5 stars

in the morning, the 2 people working there were total overwhelmed. it took me 40 min. to be waited on, and there was only 3 people in front of me. when i left, there was 15 people in line. the tires on the trailer they gave me looked marginal, if I would have been going on a long haul, I would no have accepted it. The return was quick. in and out in less than 5min.

Kelly K. on 5/14/2016
Rating: 2 out of 5 stars

We rented a truck for 4 hours and live in livingston county, there was no trucks available due to the college's moving day and decided to go to Henrietta. We arrived at 8 am and for what ever reason was told several times that we had no reservation, this went on for almost 45 minutes, until the counter guy finally found it. We did not get back and get started until 930am that left us only an hour to get done. It seemed very busy and more work than the 1 person behind the counter could handle. Next time you have a full schedule maybe adding more staff would have helped.

Joseph G. on 5/13/2016
Rating: 5 out of 5 stars

The young man who worked there and took care of me from the rental until the return was tremendous.

Wilson W. on 5/13/2016
Rating: 5 out of 5 stars

Rusty was very helpful!

Danielle G. on 5/9/2016
Rating: 3 out of 5 stars

Due to long lines and slow service, I did not receive my UHaul until 30 minutes after the time I had reserved, even though I reserved and checked in online prior to arriving to pick up the truck. Despite not receiving my truck on time, I was still required to return the truck 4 hours from the intended time.

Robert S. on 5/9/2016
Rating: 3 out of 5 stars

Busy Saturday morning! Had to wait in line fortyfive minutes before reaching the counter. Had used the online early check-in too. Drop off was a breeze. In and out within 3 minutes

MARK B. on 5/5/2016
Rating: 4 out of 5 stars

Staff was friendly and helpful. I will be back if any future need arises.

Alex G. on 5/4/2016
Rating: 4 out of 5 stars

Service was perfectly acceptable