Not sure why. I was assessed an after hour fee, $20 in that the truck was returned well before it's return time but nobody was in the office to receive the keysJohn S.
(U-Haul Neighborhood Dealer)
Herculaneum, MO 63048
10 am - 1 pm / 2 pm - 6 pm
- Saturday10 am - 1 pm / 2 pm - 5 pm
Services at this Location:
One-Way and In-Town® Rentals in Herculaneum, MO 63048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Trucks for Sale
We have the largest selection in the industry!
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Couldn't get in gate to pickup my uhaul ... I was in que quite awhile with uhaul trying to get in ... finally lady came to the gateand gave me code code to open gate cause she couldn't open from inside she said ... said they were to have it fixed long time ago but still wasn't... she checked me in cause she said she didn't get my reservation ... she added insurance to my order which in my reservation I said no thanks I'll pay if I wreck it directly to them... had ordered a dolly which we really could've used and 6 pads she said she was out of and took them off my order ... if she hadn't gotten my order how did she know? Of like a credit for the insurance since I didn't order it please and Ianything else I was charged for that I didn't order or wasn't already taken off pleaseConnie G.
Have the equipment available that the customer reserves. Otherwise, don't allow it to be reserved from the location. I'm tired of not having dolleys available every time I reserve one with my truck rental. Very poor business.Jeffrey L.
Inspected deck of truck no issues I'm short so I could not see back of over cab area. There was animal dropping as I used a broom to sweep prior to putting stuff up there's had the clean the poop and throw away a broom. Great service poor quality inspection prior to placing in servicemarty W.
The employee that I picked the key up from was rude and did not understand that all I had to do was pick up the key and I had done everything else online. Even though I went in the office and they told me I had to go online for the reservation. I was treated rudely and the person did not know how the online reservations work. Overall bad experience, but I contacted uhaul and they told me I was not able to change my reservation to another location.Gary L.