It was a good experience all around.
Rick B
Ravishers Indian Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke, ON K8A3J6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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No one was at the pick up location when I first attended at 10 am when they open. I called several times, left voicemails and never received any call backs. I finally got someone at 2:30 pm. I had hired some people to help me move and had to pay someone for doing nothing. I left with the truck and noticed that the driver side door wouldn’t shut properly but then the employee had already left. However, the customer service representative I spoke to over the phone was excellent and very professional.
Brian LHad the best experience thanks
Arash BThe front of the trailer and the floor were covered in semi-dried urine. An air freshener had been used to cover up the smell but once you open the door open for a bit the odour from the urine was over powering. Took an hour to wash the floor and wall. Totally disgusting! I have rented from U-Haul before different location without issue. This trailer hasn’t even been swept out!
Anthony CPrepare equipment what customer ask for, clean the truck, understand customer urgency and needs , fill up fuel don't give it low fuel level and focus on customer service
Dharmender B