Dropped off trailer on 10/28 and never received a check-in receipt until 11/3. No one was there anytime I tried to reach them. I called and got them once, and they said they would check it in now, but nothing happened. U-Haul called them 3 times, and the same thing, nothing, until today 11/3
CHARLES B
Ricks Detailing Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Homosassa, FL 34446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had to spray ratchets on tire tie downs with lube to use them. But other than that great trailer to haul a car with.
nathan hI hope that U-Haul is not in the process of using 3rd party, limited customer service and minimal support staff facilities which this facility at Ricks Detailing Shop has downgraded too. I have rented U-Hauls from this facility in the past and the service, facility and support to include moving materials was readily available. On this occasion - not so much. While I did get help with hitching the trailer to my car, it was apparent that the attendant was not in possession of my contract or needs such as moving pads. I was told that the assistance in hitching a trailer to my car was not part of what this facility did due to liability issues... HUH? While friendly, professional and informative, the service representative did help after some prompting, It seems getting help from a business being paid should be the norm, not an exception. I will now only deal with distributor facilities, even if it is out of the way for me.
James LThey lost my reservation. Then make substitute arrangements. And when I brought the moving truck back they lost the moving truck and then when they found it they charged me double fees. I would not recommend this Uhaul outlet to anyone unless you want to get ripped off.
Audley LU was quited $30.75, but I was charged over $40.
JONNI J