I suppose to get a discount as I have already talked with one of the customer care associate and when I rented they told me that if I drop uhaul early in a day then I'll be charged only for one day but they charged me for 2 days insurance and no discount as they have promised with note left kn my account.
MAYANK S
Cedar St Food Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Simcoe, ON N3Y2J2
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- 4.0 Average Customer Rating
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Comments similar to Pick Up Location: New staff at satellite offices could likely benefit from more training to facilitate pick ups and drop offs with regards to key locations and documents. Otherwise the single staff member I encountered was focused and had the energy required to complete transactions.
george mThe store owner took care of my U-Haul rental very nicely. It was a real pleasure.
MARK SUhaul as a company is a complete disgrace at this point. They do not indicate where equipment is located when trying to reserve, yet they let you choose any type of equipment and any uhaul location. Then ONE DAY before your booking no matter how far in advance you reserve, you get a call to determine your true options for equipment and location. As a company who's entire business is rental equipment I cannot understand how you are still in business. You do not offer customers any sort of guaranteed experience and make no effort to give them the experience they have requested. I will never use Uhaul services again. I have used them multiple times and continue to have a poor experience every single time.
John PGreat customer service.
JOHN W