Nothing, Brad was thorough and made sure i had everything i needed. Very helpful & always answered the phone no matter how many times i called ( & i called a lot!) very pleased with the results and the quality of customer service! 5 stars all around!! Thank you Brad! You were awesome man! Definitely will do business with you in the future! Thank you!
KEELAN F
Mountain Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hot Springs, AR 71913
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great location that’s easy in and easy out. Brad at the office had everything we needed. Drop off was even easier. Fair price and great people.
JEFFREY CTwo major issues that ended up creating a cost and conflict. 1.) I was charged for renting 12 pads. There were only 6 pads in the bag. I made do with my own personal padding because by the time I realized I was shorted, the location was closed. 2.) I made it clear I was moving to a rural location a few miles from the drop off location. Because there is no drop off in that vicinity, I would have to drive it back to the closest drop point but I was assured I had extra miles included for this. That turned out to be incorrect and I was charged extra for those additional miles. I did not do any extra driving and the more I think on this point, my original pick up site was changed before I picked up the truck, so I'm sure I paid for part of that distance discrepancy as well.
Alan TThe truck needs to be equipped with cruise control. Also, I had to carry a step stool to get in and out of the truck. It should be equipped with a step rail or step.
THOMAS HThe entire process was as easy as could be, the two gentlemen working were very helpful and I will definitely use them again!
David M