We just dropped off. The facility was closed on Sunday.
DARRYL A
American Storage Winchester
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35811
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Nothing to do with the actual location as much as the application and your process. I asked for a pick up location on purpose. I was told later they moved me to another location, which was already inconvenient. We were late and guess what, your app does not work if you are late. However, the app does not tell you why you can not pick up the vehicle, it just keeps giving you an error until you are forced to call support. Support was able to help me, but what a pain and what a waste of time. Rather than getting out on the road quickly, we spent over an hour trying to figure out your application and then working with support. May I make a suggestion, make your application user friendly. If I am picking up a vehicle, have a "Pick up Vehicle" button for me to press, that works, or provides a reason why it does not work.
Randy BThe truck was dirty on the inside as well as the outside. There was water standing on the floor when I picked up the truck. The 24/7 was to pick nice way to pick up but if no one ever cleans the truck the what's the use.
James TThe pick up was horrible. We waited for an hour to get a response so we could access the keys. The code for the lockbox was not supplied through the app at pick up.
Ashli IThis location scammed me out of gas money. We returned the rental with the same amount of gas that we left with, and confirmed with photos. It was closed out, but I later noticed I was charged for 2 days instead of 1. When I called to receive a refund, somehow a random gas charge was added. This place is a scam!!!
SirRyan D