The location was chaotic and very disorganized. The counter worker had me call another location on their personal phone to confirm the pickup even though I have completed everything on the Uhaul app. I wasn't sure everything was even right for a while. I just wanted to get the truck and leave as quickly as possible.
Martin S
Petro South University Dr
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35816
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I reserved a furniture dolly and 6 furniture pads. The clerk helping me said there was no dolly but there was furniture pads. When I opened the door to the back of the truck there was a dolly but no furniture pads. I also did not receive the plastic couch cover I paid for when reserving my truck. The clerk at the pickup location could not speak very good English so there was a definite communication issue. And he had to get instructions from a Supervisor(?) over the phone.
Jill LI returned unit early. Was concerned that I didn't get a receipt for turning truck in. It all worked out as I got receipt on Friday mid day.
GREGORY CThe vehicle was extremely dirty. It took forever to get the keys so that I could begin packing up for my move. I absolutely would not rent from this location again.
JASON CI turned the vehicle in two days ahead of schedule and was expecting a receipt that would adjust and compensate accordingly. I turned the keys into the store attendant and i was told nothing. This unacceptable and request to speak to a customer service representative.
SAMUEL A