I returned unit early. Was concerned that I didn't get a receipt for turning truck in. It all worked out as I got receipt on Friday mid day.
GREGORY C
Petro South University Dr
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35816
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Customer Reviews
- 2.0 Average Customer Rating
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The vehicle was extremely dirty. It took forever to get the keys so that I could begin packing up for my move. I absolutely would not rent from this location again.
JASON CI turned the vehicle in two days ahead of schedule and was expecting a receipt that would adjust and compensate accordingly. I turned the keys into the store attendant and i was told nothing. This unacceptable and request to speak to a customer service representative.
SAMUEL AThis was the worst rental ever. Two hours to issue the equipment and the a drop off location 35 miles away that no longer existed. Then I was charged an extra fee $50 because I was over mileage for taking it to a real location in rural Tennessee. Uhaul has fallen a long way.
John IThis was a gas station, so there were plenty of normal customers vying for the assistance of the cashier who was also the rental agent. This location is also not in the best part of town, so I had to deal with quite a few homeless folks as I was trying to inspect and move the vehicle (they were milling about behind the vehicle creating a safety hazard). The vehicle wasn't terrible, but the digital display said 0% Oil Life, so that was either incorrect, or someone needs to maintain the truck.
Mark O