UHAUL could charge for one day if that is what the customer needs the truck for. July 17, 2025, I was charged for two days for the truck and insurance when I told the desk clerk at least three times that I would only need it for the day. In fact I only had it for 5 1/2 hours. I know they try to rent the trucks for half days use for the full days price at the end of the month so they can charge someone else for the other half of the day so they can double charge.
Thomas M
Osemota Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Innisfail, AB T4G1P6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Although I made a reservation a month ago and got quote, they replaced my original cost to new one that was $60 more expansive. Moreover, when I complained it and.ask them to pay with original quote, they said “we are not going to give you Uhaul truck”. Luckily, a customer came in the store and helped me and the two staffs changed their attitude. Eventually, I paid with original cost. It was very inconvenient experience at the pick up place.
Ilyong JMy my __ all went well .
COLIN FNot having to drive over an hour to pick up a truck when I booked it for fhe town I live in and then being told its 49 ans I get charged 85 plus gas waa 45 and I literally moved a 3 min drive from my old house to new house...definitely not impressed at all
Holly GGreat experience
Mark F