U-Haul pickup location was changed twice, from the place where the reservation was made to the large storage rental place to the shell station in the parking lot of the U-Haul storage facility. The lady was not helpful and could not help me work through the issues scanning my license into the app or uploading the pictures of the vehicle. There was no option to do a walk around with a checkout sheet. I dropped off the vehicle and took pictures but was not able to upload them to the app, the only option was to take the pictures through the app. I did speak to two people at the 1-800 number who were helpful. I will rent from U-Haul in the future but will not pick it up from a not U-Haul location
David L
Navi Food Mart LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Walton Beach, FL 32548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We were charged way more than we were supposed to be. The desk attendent had to call the manager when we pick up and dropped off and we had to talk to the manager through the attendants cellphone. It was a mess.
Amanda BLonger check in and pick up process. Liked it when it was shorter
Mashama CThe store we as closed at the time.
Mike S