Pickup truck was clean enough but there were a few tiny discarded items from previous users, a plastic fork between the seats, push pins in the bed. Tell renters about button on dash for tailgate release. It took me awhile to find it.
Moving Truck Rental in Ithaca, NY at U-Haul of Ithaca
Moving to or from Ithaca, NY 14850? Get FREE truck rental rate quotes at U-Haul of Ithaca.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Ithaca
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ithaca, NY.
Cargo vans and pickup truck rentals in Ithaca, NY
U-Haul cargo van rentals and pickup trucks in Ithaca, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ithaca, NY 14850. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Maybe match the mileage price to your website? Thought we would be paying .99 cents a mile and not 1.29 a mile, since the online rate said .99 cents. What's up with that? ðŸ˜…
The only issue I had was with picking up the equipment using my phone. There were frequent "no network" issues, where I had to try again. It all worked out, but was somewhat frustrating. I had this happen before, so was sure to be on the store's wifi, and stand as close to the building as I could, to get better signal, but it didn't seem to make a difference. Not sure what you could do about that. Other than that, everything was great. The truck was surprisingly easy to drive, and the guy who was there when I returned it was really great.
Repeat of all information during online registration and then again when on site for pick up
Excellent experience. Quick, easy. Great truck for a local move
Overall, very positive experience.
Y'all fucking suck
1) Having an employee ready to assist a customer - i waited inside for 5-10 minutes while an employee was outside chatting with a friend 2) the first truck i was assigned completely reeked of cigarette smoke, and i had to ask for a second vehicle.
Everyone was great.
nice staff , three men who were very professional.- and practiced COVID 19 guide lines
The truck smelled horrible. Full of the cigarette stench and I wanted to throw up the entire time. Got the smell all over me and my friend after the move. The cost ended up being way more than expected and I would have opted for other solutions if I had known better. The mileage charge was a lot. In the end it costed me nearly $100...
The reason I picked the 9 foot cargo van was because it was advertised as fitting a queen mattress. Unfortunately it didn't fit my queen mattress lying down or standing up which was a big bummer. The full sized mattress I moved instead just barely fit standing up so advertising it as fitting a queen sized mattress is not very honest
Horrible customer service
Great service & fair prices. I will rent from you guys again!
Get some customer service centered associates. I could have been killed or hurt someone else with the faulty equipment and how it was set up for me. The guy setting up the equipment was more concerned with who was there next then taking his time and assisting me. Check out the camera footage. It's there for a reason. He was looking all around except where he should be looking and clearly the dolly he was setting up was faulty. When I got to my destination, the straps had lodged behind my car's wheel. It was 1:30 in the morning and I couldn't get my car off the dolly. I had to walk home, thankfully it was only about 15 minutes or so.
The wait time when picking up and returning the vehicle was a bit too long.
Drove the truck to the pickup site and noticed check engine light on. Called location 2x waited on hold both times for over 15 minutes. Drove back to the site to be told to ignore warning light. On return the check in person did not have mask over his nose (indoors) while he checked us in.
Staff not wearing masks Does not provide hand sanitizer
The truck bed had snow that would have been nice if they swept it out. The cab was cleaned. There was an older man who wore a mask, but not over his nose, big no, no! Wait time was long, appeared to have only one employee taking care of customers, and this was at 4pm on a Saturday. Not a great impression.
Staff was very helpful. Went the extra mile to accommodate the one concern I had.
The customer service rep was great!
Customer service was exceptional today. In a world where everything is "do it yourself" it is nice to have been taken care of beyond expectations!
Good experience. I wish they would have communicated a lil better with questions I had . I wanted to pay cash which was ok . When I went to pick up uhaul with cash they added another $100 because it wasn't on card . Next time it's better to know all the information up front . Other than that it was a nice job all way around . I picked up in Ithaca and returned to elite in Jamestown one day early
Had to wait in line quite a while, but service very good. My online reservation from the previous evening could not be found. That problem might have been mine, but I thought I'd completed the online form quite completely. A good experience overall despite these issues.
Be clearer about where the van is a lot to go over for someone who only rents on occasion overall good experience