I am writing to bring to your attention a serious issue I encountered with a trailer rental from U-Haul. I recently rented a trailer that had non-working straps, which ultimately caused my car to fall due to the malfunction of the straps. This incident not only damaged my vehicle, but it also posed a significant safety risk. I believe it is crucial for U-Haul to ensure that all equipment is properly maintained and safe for customers to use. I would appreciate a prompt response regarding this matter, including information about how U-Haul plans to address this issue and prevent similar incidents in the future. Thank you for your attention to this matter. I look forward to hearing from you soon. Sincerely, So’Nia Gordon
SONIA G
Biles Tire Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jackson, GA 30233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Great experience I recommend renting U-Haul
LEONEL VVery friendly and was genuinely concerned about the issue I had with the truck.
GARY NEverything went well and the owner went over and beyond to get me a ramp trailer. Ty
Michele SNo after hours drop box
Mark M