My whole experience with the Uhaul rental process was refreshingly smooth. ThanksBrian G.
Moving Truck Rental in Jackson, MI at 145 Storage
(U-Haul Neighborhood Dealer)
Jackson, MI 49201
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8:30 am - 12 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Jackson, MI 49201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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This was a very good experience. I've never had the trailer before and the gentleman that rented it to me was was very kind and knowledgeableMELISSA CARRIE S.
You should pay these u-haul rental agencies more. They do a lot to keep YOU in business.KELLY JAMES B.
Nothing be the same. Excellent service. You go beyond all realms to help customers. Thanks everyone. God BlessDARLENE MARIE A.
It seems to Me that the app to check in will not let you add the insurance ? Also the app does not totally work with Google chrome. Had to add ins in person. Very nice man at the pickup location 145 storage.Bert D.
When I picked up the trailer it took over 30 minutes for the counter person to get the paperwork complete finally had to call boss to walk her thru the process. when went to connect trailer there was no one available to help, the older counter lady (70's) tried to help. we finally connected. When I dropped off the owner was there was very helpful.Robert P.
Very Nice FolksStephen B.
All goodMARK LEE D.
NothingMARIA LYNNA P.
Steve went way out of his way to accommodate my needs. Great person to represent uhaulCHARLES B.
It took almost AN HOUR AND A HALF to get the reservation taken care of. There was problems with the computer and took several phone calls to the help line to get them resolved. The gentleman helping me did an excellent job he.lping me, and showing me how to use the equipment. Also, the online quote said my cost would be approximately $90, and it cost me over $200. Which I didn't find out until I went to pick up the equipment.ROGER BROOKS J.
The rental process was easy and quick.ARTHUR RAYMOND S.
Was a good experience.Very helpful and informative . Thanks for being there for us in these troubling times.Maryann L.
It was the 24/7 ride share so I didn't speak with anyone. Lot was clean. Not much to say. Easier than the pick up that's for sure in Westfield, MA.Joseph B.
The self check in and out mobile service is the worst cumbersome system I have ever encountered I'm sickened by how bad it was and I had spent a hour each time doing pickup and drop off due to someone at u haul assuming I would want this style pick up scrape the whole thing and start over with some intelligent app design U-HAUL YOU HAVE FAILED YOUR FRANCHISE OWNWRSMichael G.
Best service in town.Frank S.
VERY SLOW CHECK INEdward M.
Educating the staff would help the check out process go a lot faster. After almost two hours, It took calling the area manager to figure out how to get the contract completed. Informing the customer of the cans and can nots during the phone reservation will help also.Louis P.
Awesome service and friendly staffFelisha C.
I thought the billing was a little confusing. It would be clearer if the initial quote included the insurance and identified this as a daily fee.Doug S.
Found out the roof was leaking when it started raining. All my things were soaked.KEVIN D.
Upgrade the turn in on line locator easier to use. The app would not let me turn my U-Haul return online.Yvonne H.
Have the truck ready with a full tank of gas.Kathy S.
I was given a new location to pick up my rental truck when I arrived they did not have any I was then sent to another location and was forced to get a bigger truck otherwise I would not have gotten one. When I arrived at the Ann arbor rental the gentleman working was upset and told me that truck was supposed to go out Monday and I could not have it. He told me I needed to call uhaul and figure it out. I told the clerk I already had and uhaul sent me to him. He reluctantly gave me a truck I did not originally want as it was too big but I needed something so I paid for it. Very disappointed in uhaul and will be going elsewhere. Nothing like a company screwing up then giving the customer grief.Joshua W.