I was sent there to pick up a 15’ truck after the location I originally made a reservation for didn’t have a unit available. I was told the new location would be open - when I arrived at the new site at 8:30 the service station was completely closed. I was able to get in touch with your call center and they converted the reservation to “truck share” so that I could complete the pick up virtually. I was finally able to complete this process and get the truck picked up, but by that time had lost about 90 minutes of my morning. I intentionally made my reservation at the original site because they opened at 7:00 am. The original site had multiple 15’ trucks on their yard, they were just unwilling to check them in so that my reservation could be activated.
Scott P
Ahaaq Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Bobby was so kind and helpful, calling beforehand to confirm and directing us quickly once we were there.
CARTER MAll good 👍
MOHAMMAD A