They are lying about when I returned my equipment. No one at location during normal business hours. I talked to someone on phone at business who said she would take care of everything. But then charged me almost $200 for extra days and after hours return. I shouldn't have to pay extra cause you aren't at your business during normal business hours. Was told by drop off location that I should have used different drop location. If I hadn't been told that it would be taken care of, I would have found a different location.Carolyn T.
Moving Truck Rental in Jasper, AL at Big Mak's Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Jasper, AL 35501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Melinda Stewart was very friendly, helpful and courteous. She made it a good experience. I will go there in the future if need be.Joe D.
Very nice people, but was told as long as the gas was filled to where it was it would be okay. We did that and are still getting charged an extra $62. Also got charged for 2 days of insurance and only had the truck one day.april S.
Customer service at this location was extremely poor. No one ever answered the phone. I had to call another location to get the reservation set up. I was lucky enough to catch someone there to pick up the truck or I don't think I would have ever got what I needed. I ended up needing to keep it until the next morning so I didn't have to drive there and drop it off in the middle of the night and it cost me an extra 70 bucks. 250.00 dollars for a 35 mile trip felt a little steep.Eric G.
Great people. Good job!Ricky H.
U-haul sent me to a closed business. That is unacceptable! The daughter of the owner was driving by and she stopped and her mother competed the transaction via phone. That is over and above customer service. U-haul - get it together because that is unacceptable!John V. D.
Nice car lot at drop off. Good service.JAMES D.
Have the requested equipment at the location to be picked up.l c F.
Newly opened family business did everything the right way. They were very flexible, accommodating, and fair. Glad to have done business with them!Brandon L.