1st - Got to the location and tried to log into the app. The app said that there was a problem on their end and to try later. After waiting 10 minutes it was not working. I had to have my friend down load it on his phone to log in. 2nd - Got logged in and the location of the business is not correct on GPS. We had to drive 0.2 mile down the road and pull into a driveway to start the process and then drive back to complete it. 3rd - The app did not show us the code to get the key. It said to go inside and ask an associate for assistance. The business did not open until 10:00 am, so we chatted with an agent and they just told use to call the 800 number. After being on hold for a while, we finally got the code. 3rd - When taking pictures through the app they were not showing up. So I decided to just back out and try again. When I went back the pictures were there. Took a while to figure out what was happening with the pictures. Finally at 8:50 we were able to drive out with the truck after getting there at 8:00. 4th - Upon return the truck we again had to go down the road to start the check in process since the GPS was wrong on the location of the business. 5th - The business states hours of 10:00 - 3:00 on Saturday, they were not open at all.
Richard D
Stash And Store Of Joplin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joplin, MO 64804
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