The place was easy to find but difficult to figure out what to do. The actual return location is in the back. The signage on the front door wasn’t clear. Then no one was present to turn the vehicle and realtor in. However, once contacting them by phone, they were very helpful, pleasant, and were aware of my impending arrival. The employee was very polite and instructed use what to do. We parked the vehicle and put the keys in the drop box. I guess everything went well.
JANNA G
JKoalition Indoor Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Junction City, KS 66441
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Customer Reviews
- 4.0 Average Customer Rating
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I set up the rental online. I later found out my car couldn't tow the boxes. They were on a double trailer that didn't fit in my apt. Parking lot. I like the idea and the staff helped me do a work around but it was a huge mess. I would rather take one box at a time. The pick up and drop off process was not the same as online. So a nightmare but we sorted it. One door was broken and we couldn't get it closed.
Susan BThe building A and B information is not clear as to what and where to do to find I building B. I was there at 9 :00 am but no one was there. Had to make phone call to see if someone was coming to open.
Jim BThe location opened late, the onsite staff member was rude (later apologized), I had to call someone offsite to complete the checkin and reservation process, that person then had to contact the onsite person to confirm. It took an hour to complete this reservation.
KATHERINE MThe manager Angel is super helpful, very professional, and overall a great worker! Due to her customer service, I would surely be recommending and encouraging others to use this U-Haul site.
JAHDYRAH P