I got way over charged. I got charged $32 for insurance which they didn't ask and I would have declined> I also got charged $20 for after hours service fee??? I got the trailer at 4:30 on Friday afternoon and returned at 1:05 on Saturday. I got charged for 2 days??? Total charge was $108, ridiculous!!!
Scott S
Kalamazoo Brakes & Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kalamazoo, MI 49009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was only a quarter tank of gas and estimated 95 miles. It would have been nice to have more whiggle room as becomes stressful when you already have to stop to refill prior to dropping off.
Michael WHorrible Service This location doesn’t deserve a U-Haul business stay away from!
Bradford BDrop off site was adequate It’s a truck repair shop Proprietor was as helpful as he could be given he is only a drop off site Please understand that my rating of average means that I was provided the quality of service I expected from a good company providing a good product. To garner an above average or excellent rating the service provided would have to be just that- above and beyond!
BRUCE CExcellent service. Easy and quick in and out.
BRUCE C